mandag 21. juli 2008

Customer support (the way it should be...)

With Zero waiting hours, Peldi saves the day. Pls. noter klokkeslettene fra problem oppstått til problem løst, via download av ny versjon :)


From: peldi@balsamiq.com
Subject: Re: Help with registration !!!
Date: July 21, 2008 8:25:19 PM GMT+02:00
To: simon@episteme.no

You ran into a bug I just fixed, sorry. Please download and install
1.1.12 from here:
http://www.balsamiq.com/products/mockups/deskthttp://www.blogger.com/img/gl.link.gifop#download on top of
what you have already installed.

Sorry about the hassle.
Peldi

---------------------------------------------------
Giacomo 'Peldi' Guilizzoni
Founder, Balsamiq Studios, LLC
http://www.balsamiq.com
ph: +1 (415) 367-3531, Skype, GTalk, Facebook, Twitter, FriendFeed: balsamiq


On Mon, Jul 21, 2008 at 8:22 PM, Inge Simon Thorbjørnsen
wrote:

On Jul 21, 2008, at 20:09 , Peldi wrote:

Organization name: simon@episteme.no
Serial Key: xxxxxxxxxx

Please help: I am on a Mac (Leopard) and I can't paste the very long
license key. But when I try to type it, it shifts out of registration box
and puts the cursor into the Quick Add-dialog.

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